Through several reorganizations, I developed and maintained an Executive Information System (EIS), using Commander EIS software from Comshare, for the Veterans Benefits Administration (VBA). The VBA EIS was installed at VBA's 58 regional offices, four area offices, and a number of staff offices at VA Central Office in Washington, DC. VBA's reorganization in early 1999 finally put an end to the EIS. I spent some time assisting the new managers of VBA's workload measurement system, DOOR, to learn how the system works and worked on several other projects in VBA's Business Information Office.
During the summer of 2000, I was given the task of helping develop the VBA Online Report Inventory, an intranet based application to help track all of the reports generated by VBA. In March 2001, part of the Business Information Office functions were split off to another staff within the Data Management Office. The Business Information Office, with the Report Inventory as its remaining project, became the Special Projects Staff.
In July 2001, following emergency surgery to remove a badly inflamed gallbladder, and thoroughly fed up with the bureaucracy, I requested, and was granted, early retirement.